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Terms of Use

Last Updated: August 2024

This website ("Website") is brought to you by Arla Foods Inc. ("Arla Foods"). If you have any comments or queries, please contact us at arla@arlafoods.com or by writing to us at 675 Rivermede Rd, Concord, ON L4K 2G9.

By using the Website you are deemed to have read and accepted these terms of use ("Terms of Use") which, together with our Privacy Policy and Cookie Policy govern Arla Foods’ relationship with you in relation to the Website. If you do not accept these Terms of Use, you should not enter or use the Website.

Arla Foods may modify these Terms of Use from time to time. Your continued use of this Website following such change demonstrates your agreement to be bound by the modified Terms of Use.

We will highlight any changes we make to the Terms of Use but we advise you to check the Terms of Use on a regular basis. If you do not agree to any change to the Terms of Use, then you must immediately stop using the Website.

1. ACCURACY OF CONTENT

We make every effort to ensure that the content of the Website is accurate and up-to-date, but we do not offer any warranties (whether express, implied or otherwise) as to the reliability, accuracy or completeness of the information appearing on the Website.

We may remove material from the Website at our own discretion and without giving any notice.

Any information offered in relation to the nutritional content or health benefits of any of the Arla Foods' products or in relation to other medical issues is general in nature. lt is not a substitute for medical advice and it should not be relied upon. You should raise specific questions with your doctor. If you choose to rely on such information, you do so entirely at your own risk and (subject to applicable laws) Arla Foods cannot be held responsible for the outcome.

2. USER CONDUCT

You may only use the Website in accordance with these Terms of Use. In particular, without limitation, you may not use this Website:

  • for any purpose that is unlawful or prohibited by these Terms of Use;
  • to use or transmit data, materials and information, such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images (collectively “content”) that you do not have the right to post, for example, under intellectual property, privacy or other applicable laws;
  • to post, transmit or otherwise share content that is harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful or otherwise discriminatory, false and misleading, incites an illegal act, or is otherwise in breach of your obligations to any person or contrary to any applicable laws and regulations;
  • to intimidate or harass another individual;
  • to remove, circumvent, disable, damage or otherwise interfere with any security-related features that enforce limitations on the use of the Website;
  • to attempt to gain unauthorized access to the Website, other accounts, computer systems or networks connected to the Website, through hacking, password mining, or any other means or to interfere or attempt to interfere with the proper working of the Website or any activities conducted through the Website;
  • to impersonate another person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • to post, use or transmit content that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or otherwise interfere with or disrupt the Site or servers or networks connected to the Site or that disobeys any requirements, procedures, policies or regulations or networks connected to the Site; or
  • to post, use or transmit unsolicited or unauthorized content, including advertising or promotional materials, “junk mail”, “spam”, “chain letter”, “pyramid schemes” or any other form of unsolicited or unwelcome solicitation or advertising.

Without limiting the generality of these Terms of Use and the other sanctions provided for herein, if you do not respect the content of this Section 2 while using the Website, you may be permanently banned from the Website, at our sole discretion. We have the right to investigate and prosecute violations of any of the above to the fullest extent of the law.

3. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and other intellectual property rights in the Website content, software and all HTML and other code contained in this Website, shall remain at all times vested in Arla Foods and/or its licensors and is protected by copyright and other laws and international treaty provisions.

Users may not modify, copy, distribute, transmit, display, redistribute, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any material which may be displayed on the Website from time to time without first obtaining permission to do so from Arla Foods in writing.

The Website and its contents are copyright material and the copyright is owned by Arla Foods, unless specifically stated otherwise. Without limiting the foregoing, copying the above listed materials to any other server or location for publication, reproduction or distribution is expressly prohibited.

All trademarks appearing on the Website are either owned by Arla Foods or Arla Foods has obtained permission from the trade mark owner to use the trade mark on the Website.

If you wish to obtain permission to make use of any of the trademarks or other material which may be displayed on the Website from time to time please contact us at arlapro_canada@arlafoods.com.

4. IMAGE BANKS

Certain images and material are made available for limited use through the Image Bank.

If you wish to use any of the images or material appearing in the Image Bank you must register with Arla Foods first. A registration form and the license terms will appear at the Image Bank.

5. PROHIBITION ON COMMERCIAL USE OF WEBSITE CONTENT

You are permitted to use the material, which is displayed on the Website from time to time only if it is expressly authorized by Arla Foods or its licensors.

This Website is intended to provide information relating to Arla Foods' products and the Website is designed for personal, non-commercial use only.

Users may not use this Website, or any of the material appearing on the Website from time to time for any commercial purpose, including (but not limited to) advertising or to promote or generate activity on any other website.

6. LINKING

We may from time to time include links on this Website to other websites or resources operated by parties other than Arla Foods. These links are provided for the convenience of users, and Arla Foods is not responsible for the availability of such external websites or resources. Furthermore, Arla Foods does not endorse or accept responsibility for the content of such external websites or resources and has no responsibility for or control over the privacy policy (if any) of the operators of the external websites.

You are strongly advised to check the terms and conditions of use and the privacy policies of these external websites before entering or making use of them.

If you wish to create a hyperlink to this Website or to any other website operated or maintained by Arla Foods please contact us at arla@arlafoods.com. Arla Foods generally welcomes links to its websites. However, by linking in this manner, you agree that Arla Foods may require the link to be removed if, in Arla Foods' sole opinion, any aspect of the linking website, its content or any other matter relating to the link is objectionable to Arla Foods.

7. LIMITATION OF LIABILITY/INDEMNITIES

The internet is by its nature an unreliable medium. Consequently, you accept that this Website is offered on an "as available" basis.

Arla Foods takes all reasonable steps to ensure that the Website is properly functioning at all times but Arla Foods does not warrant that this Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Website or the server that makes it available are free of software viruses or bugs or other defects.

IN NO EVENT WILL ARLA FOOD, ITS EMPLOYEES, OFFICERS, DIRECTORS, AFFILIATES OR AGENTS (THE “ARLA FOOD PARTIES”) BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, COST OF SUBSTITUTE GOODS OR SERVICES, OR SIMILAR DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE WEBSITE OR SERVICES (OR TERMINATION THEREFORE FOR ANY REASON), EVEN IF THE ARLA FOOD PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FOR RESIDENTS OF QUEBEC ONLY: EXCEPT TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW AND THEN ONLY TO THAT EXTENT, IN NO EVENT WILL ARLA FOODS, ITS EMPLOYEES, OFFICERS, DIRECTORS, AFFILIATES OR AGENTS (THE “ARLA FOOD PARTIES”) BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER MATERIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, OR SIMILAR DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE WEBSITE OR SERVICES (OR TERMINATION THEREFORE FOR ANY REASON), EVEN IF THE ARLA FOODS PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE ARLA FOODS PARTIES SHALL NOT BE RESPONSIBLE OR LIABLE WHATSOEVER IN ANY MANNER FOR ANY CONTENT, INFORMATION OR MATERIALS POSTED ON THE SITE (INCLUDING CLAIMS OF INFRINGEMENT RELATING TO CONTENT, MATERIALS OR INFORMATION POSTED ON THE WEBSITE), FOR YOUR USE OF THE WEBSITE, OR FOR THE CONDUCT OF THIRD PARTIES WHETHER ON THE WEBSITE OR OTHERWISE RELATING TO THE WEBSITE.

YOU AGREE TO HOLD ARLA FOODS PARTIES HARMLESS FROM AND AGAINST ANY AND ALL LOSS, EXPENSE, DAMAGES, AND COSTS, INCLUDING, WITHOUT LIMITATION, REASONABLE LEGAL FEES, RESULTING, WHETHER DIRECTLY OR INDIRECTLY, FROM YOUR VIOLATION OF THE TERMS OF USE. YOUR WARRANTIES AND INDEMNIFICATION OBLIGATIONS SHALL SURVIVE ANY TERMINATION FOR TWO YEARS THEREAFTER.

8. GOVERNING LAW AND CHOICE OF FORUM

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule (whether of the laws of the Province of Ontario or any other jurisdiction) and notwithstanding your domicile, residence, or physical location.

9. CONTACT

Please contact us at arlapro_canada@arlafoods.com if you have any questions about these Terms of Use or your obligations and rights thereunder.